Lowe's Home Improvement is a well-known brand in the retail industry, catering to the needs of homeowners, builders, and contractors alike. The Galesburg, Illinois location situated at 531 West Carl Sandburg Drive is a popular destination for those seeking quality home improvement products and services. Established in 1946, Lowe's has become a household name across the United States with over 2,000 locations nationwide. The store offers a wide variety of products, including tools, lumber, appliances, and garden supplies, designed to meet the diverse needs of its customer base. With a strong commitment to providing exceptional customer service, Lowe's Home Improvement has established itself as a trusted source of home improvement solutions, and continues to expand its product offerings to stay ahead in the ever-changing retail industry.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible lift
- In-store shopping
- Quick visit
- Cheques
- Electronics
- Batteries
- Light bulbs
Reviews
I called up to check on availability of some 4x4x8 that I needed. Spoke with Nick who informed me that they had it and was kind enough to let me know I was more than welcome to park right by the building with my semi. Helped me load it in a cart and was overall just very friendly and pleasant to interact with. Great customer service.
I purchased a hot water heater there and the only two people working couldn't even help me with self checkout., so I had to wait almost 10 minutes for someone to come and help me. Finally after making my purchase, there was nobody to help me load my product into my vehicle. I was lucky enough that a nice guy in the parking lot gave me a hand. Not an employee, but another customer
Looking for a room heater I had an employ ask if I needed help. He put my choice in my cart. Since I was through shopping he helped me checkout and carried my purchases to my car. I was very impressed with this young gentleman.
As a container gardener, I look to Lowe's for seeds, soil, pots and plant food at reasonable prices. I'm able to find what I need and get in and out quickly, and the cashiers are always pleasant.
My husband and I came to Lowe’s tonight to pick up a few things. We arrived around 6:30pm on Sunday night. There were very few shoppers in the store at the time we were there. We had no trouble finding the items we were looking for. We did seek help from an associate in kitchen planning who was very helpful. Our major complaint with Lowe’s is the recent change in customer service in that they have switched to using self service checkout registers. We are not trained to use the registers, nor are we paid to do so. Yet we are expected to use them with 100% accuracy while the monitor stands and watches us. I would rather shop on Amazon and have my items delivered to my doorstep than work for Lowe’s for free than shop at Lowe’s any longer. From now on we will take our business to Menard’s, where humans still interact with customers, or shop on Amazon and have our products delivered to our home. We are so tired of doing the work of the stores for them!!
Got a plant while I was there. Unfortunately, they all look like they haven't been watered in weeks. Everything was so dry. My poor money plant was in direct sunlight, so it looks a bit rough.
Not really a Lowe's shopper but YouTube have made me Lowe's garden shopper over Menards. See you all next year. Garden staff are very polite and helpful.
Alissa gets store 5 stars and more !!!
i called and she made it possible for me to purchase item from lowes galesburg il ...
website was no help could not find product online !
Staff was great I asked several of them for location of items on my list. Mr Blanco was very helpful we loaded cart with osb then metal roofing. As I was pushing all of it to the front one young man offered to roll it to the front for me. Didn't get his name. As we finally got list done and went to front to check out. Had issue with osb no barcode. Mr Blanco was there and got the number. After checking out Mr Blanco rolled cart out and helped me load it into our van. We will be back for other items because of this level of service. Store was almost deserted of customers. It had to be 5 employees to one customer.
Can you believe they, dumped all their veggies seeds and such in a dumpster, not donated to food banks, or homeless. They just dumped them. Such a wasteful company, they could of discounted them. So sad, once I was proud and happy to shop there.
Location
531 W Carl Sandburg Dr, Galesburg, IL 61401, United States
Hours
-
Monday
06:00 AM - 09:00 PM
-
Tuesday
06:00 AM - 09:00 PM
-
Wednesday
06:00 AM - 09:00 PM
-
Thursday
06:00 AM - 09:00 PM
-
Friday
06:00 AM - 09:00 PM
-
Saturday
06:00 AM - 09:00 PM
-
Sunday
08:00 AM - 08:00 PM
Liked by Others
